Potential issues arising with HP G3 laptops in their Ultraslim docking stations.
Users experiencing the following issues should raise a warranty ticket with HP by phoning 0800 9177241 and quoting the pin 80098.
Hello, which is the latest Firmware Version for the 2013 UltraSlim Dockingstation (D9Y19AV)? I found the following two versions using google, after HP unfortunately does not list them on the download page. Is the 'sp79015' - VERSION: 2.33.000 REV: A PASS: 1) the right one or should the 'sp100099'. Designed exclusively for ultraslim HP EliteBook Notebook PCs (up to G6 generation), the HP UltraSlim Docking Station expands display, network, and device connectivity so you can be more productive throughout the day—all through a simple one-click slide-in side dock.
- When or of off the docking station, the laptop doesn’t resume from hibernation (shows a black screen) and user needs to power off manually.
- Laptop fails to recognise USB devices, both on and off HP Ultraslim docking station, and during laptop use or after hibernation.
Issues With Hp Docking Station not working. Additionally, if the users are getting a Hp Docking Station not working, there are many issues which can occur triggering the same and can be listed below as: Laptop fails to recognize USB devices, both on and off Hp ultraslim Docking Station. Flickering monitors when running from the Docking Station.
Issues with docking station with external monitors
Hp Slim Dock
Additionally, if users have an 2013 version of the Ultraslim docking station with external monitors and experience any of the issues listed below, before raising a ticket for these, they or their IT support staff should try to apply the following firmware:
To check the version of the Ultraslim docking station, check the following link from HP:
If, after applying this firmware, the issues persist, or they are using a different connection method to the monitors and experience any of the following problems, they should please raise a ticket:
Hp 2013 Ultraslim Docking Station Drivers Driver
- Flickering monitors when running from the docking station.
- Monitors go blank for a number of seconds when running from the docking station.
- On some docking stations with dual monitors, some of the graphics options for primary display and screen resolution are disabled.
Hp 2013 Ultraslim Dock Firmware
Need any help?